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Delivery Manager

  • Hybrid
    • Glasgow, Scotland, United Kingdom
    • Dundee, Scotland, United Kingdom
    +1 more
  • Delivery

Are you an empathetic, collaborative leader who thrives on bringing people together to build amazing things?

Job description

Waracle are looking for a Delivery Manager for an exciting new role joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations.

This is a Full-Time (37.5 hours) role with a Hybrid working model, welcoming people to collaborate from our Glasgow or Dundee hubs.

Are you an empathetic, collaborative leader who thrives on bringing people together to build amazing things? As a Delivery Manager at Waracle, you will be the vital connection that aligns client expectations with real-world technical creation. You will champion team health and morale while creatively unlocking value for users at a rapid, high-quality pace. If you enjoy fostering psychological safety, empowering multi-disciplinary teams, and solving complex problems with a supportive network behind you, you’ll find a fulfilling home here

Key Aspects of the Role Include

  • Empowering Frameworks: Independently choosing and tailoring Agile delivery frameworks to best fit your team's unique context and needs.

  • Inclusive Facilitation: Cultivating open dialogue by leading essential ceremonies (planning, refinement, retro, and RAID reviews) and listening actively to ensure everyone's voice is heard.

  • Insightful Metrics: Monitoring progress and telling the story behind the data to help teams continuously optimise their ways of working.

  • Commercial & Stakeholder Alignment: Partnering closely with clients, understanding their unique constraints, and proactively managing budgets, risk, and scope with clear, transparent communication.

  • Welcoming Onboarding: Creating a smooth, holistic welcome for new team members so they have the community, tools, and context to thrive from day one.

  • Community Contribution: Sharing your knowledge, mentoring others, and shaping internal assets to uplift the wider Waracle practice.

Job requirements

What You'll Bring

We value a diverse blend of skills and experiences. If you meet most of these points, we highly encourage you to apply:

  • Proven Experience: A background in guiding Agile delivery teams and facilitating core ceremonies with a people-first mindset.

  • Commercial Aptitude: Comfort managing project budgets and balancing commercial impact with excellent value delivery.

  • Tool Proficiency: Great familiarity with Jira and advanced delivery tracking tools to keep work flowing smoothly.

  • Relationship Building: Exceptional emotional intelligence, relationship-building, and conflict-resolution skills.

You can expect a warm and structured hiring journey:

  1. Initial Chat: A friendly call with your dedicated Talent Acquisition Partner to talk about Waracle, what you are looking for in your next role, salary, notice periods, and benefits.

  2. Two-Stage Interview: A two-stage interview process where you can explore the role deeper, meet the team, and showcase your unique skills and experience.

Your Talent Acquisition Partner will be there to guide and support you every step of the way to your first day.


Our Benefits

We believe in supporting our team, inside and outside of work. Here's a glimpse of what you can expect:

  • Rest & Recharge: You'll receive 27 days of annual leave, plus 8 bank holidays, totaling 35 days of holiday to unwind and pursue your passions.

  • Financial Future & Security: Plan for retirement with our company-matched 5% pension contribution. For added peace of mind, we also offer a Death in Service benefit, providing 2 x your annual salary for your loved ones.

  • Health & Wellness: Our Medicash Health Cash Plans help cover everyday healthcare costs, complemented by an Employee Assistance Programme for confidential support, and Group Sickness Cover for peace of mind.

  • Flexible Working: We champion hybrid working, providing a home office setup budget to ensure you're comfortable and productive wherever you are.

  • Learning & Development: Invest in yourself with access to Udemy Business and a dedicated learning and development budget for continuous growth.

  • Lifestyle Perks: Make the most of our Cycle to Work Scheme, and enjoy exclusive gym and retail discounts.

  • Family First: Our enhanced parental leave policies include support for fertility journeys, recognising diverse family needs.

  • Community & Connection: We foster a vibrant culture with regular fun meet-ups and lunch on us in the office once a month. You'll also have the opportunity to make a local impact through Spirit of Waracle, our initiative for getting involved in charitable causes locally, building strong team bonds and giving back.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age.

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